Refund policy
We offer 30 days returns on all items on our website with the exception of the Sliding Wardrobe Doors.
To be eligible for a return, your item must be in the same condition that you received it or unused and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@bedroomsplus.co.uk. Alternatively, you can send your return to:
Bedrooms Plus
Unit 2 Murray Court
South Lanarkshire
ML3 9SL
United Kingdom
Home Furniture returns will be handled by our customer service team.
We have multiple warehouse locations throughout Europe that will allow local returns in your own country for our customers outside the UK.
You can always contact us for any return question at support@bedroomsplus.co.uk.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (sliding warbrobe doors). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.